Privacy Policy

Last updated: September 9, 2026.

BRAVENTON RETAIL LTD is responsible for the personal information described in this policy. It applies when you visit braventonretail.com, contact us, create an account, or place an order.

Information we collect

We may collect contact and delivery details, account credentials, order history, support messages, device and browser information, approximate location derived from IP address, and essential cookie data. Enabled payment providers process payment credentials; we do not intentionally store complete payment-card numbers.

How we use information

We use information to operate the website, provide customer service, process and deliver orders, prevent fraud, maintain records, comply with law, protect rights and safety, and improve the shopping experience. Marketing messages are sent only where permitted.

Sharing

Necessary information may be shared with hosting, ecommerce, payment, security, communications, professional-adviser, fulfillment, and delivery providers. We may also disclose information to comply with law or complete a legitimate corporate transaction subject to appropriate safeguards. We do not sell personal information for money.

Cookies

The store uses essential cookies for cart, checkout, security, preferences, and account functions. Optional advertising cookies are not currently deployed. If optional analytics or advertising technology is introduced, this notice and the required choices will be updated before that use.

Retention and security

Information is retained only as reasonably needed for orders, support, accounting, disputes, security, and legal duties. We use administrative and technical safeguards appropriate to the nature of the information, but no internet service can guarantee absolute security.

Your privacy rights

Depending on where you live and whether the applicable legal thresholds are met, you may have rights to request access, correction, deletion, portability, or restriction, to opt out of certain processing, and to appeal a decision. We may verify identity and apply lawful exceptions. We will not discriminate against a customer for exercising an applicable right.

Children

The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child supplied information improperly.

Contact

Send privacy requests to info@braventonretail.com, call +44 7546 681721, or write to BRAVENTON RETAIL LTD, INITIAL BUSINESS CENTRE UNIT 7, WILSONS BUSINESS PARK, MANCHESTER, UNITED KINGDOM M40 8WN.

Legal bases and UK rights

BRAVENTON RETAIL LTD is the controller. We use information as necessary to perform a contract, comply with legal obligations, or pursue legitimate interests such as security and responding to enquiries. Where consent is required, you may withdraw it at any time. Depending on applicable law, you may request access, correction, erasure, restriction or portability, and object to processing. You may complain to the UK Information Commissioner’s Office at ico.org.uk.

International processing

Service providers and delivery partners may process information outside the United Kingdom. Where required, appropriate transfer safeguards apply. Contact us for details about providers, safeguards and retention relevant to your information.